Technical Writer

Job Number:

21-00303

Location:

Remote

Onsite Flexibility:

Remote

Job Description

Qualifications:

  • Bachelor’s degree in business administration, information technology, or equivalent work experience in a related field
  • Strong written and verbal communication, collaboration, and consulting skills
  • Minimum 3 years of business analyst/technical analyst experience that includes experience reading and translating complex technical concepts into consumable written guidance
  • Experience with:
    • ​​​​​​​PL/SQL
    • Nested functions
    • Dynamic SQL
    • Stored procedures
    • Oracle database
    • SQL server database
    • Data analysis

Responsibilities:

  • Work with product managers, product marketing, and engineers to produce and maintain world-class documentation, including operational guides, risk and control manuals, and code and platform documentation (stored procedures, embedded logic, hard-coded data and reference data, business lineage documentation)
  • Build and maintain metadata management documentation and client aids that support end-to-end life cycle documentation and the ongoing maintenance and management of the documents and the data assets
  • Learn complex concepts and communicate the information in a way that is engaging and understood by users
  • Gather customer feedback on documentation to improve usability
  • Independently gather information from subject matter experts to develop, organize, and write standards, procedure manuals, technical specifications, and technical process documentation
  • Develop content with a consistent and cohesive voice across all documentation
  • Partner with Learning and Development to ensure course content accurately represents process and business expectation of how processes and technology should be represented
  • Work with development, application, DW, and product leads to identify all documentation repositories, revise and edit as needed for information management and governance, and coordinate storage and reviews
  • Maintain a comprehensive library of technical terminology and documentation
  • Help write narratives for and maintain systems maps that represent data flows and integration
  • Partner with business owners of data and other team members of the Office of Data Management to gain business alignment and promote full engagement and participation in data governance efforts
  • Participate in technical and business data process modeling sessions and documentation
  • Assist the enterprise data director in driving Office of Data Management initiatives towards implementing data governance
  • Ensure all data management artifacts are maintained and requests are monitored and tracked as a knowledge management specialist
  • Conduct periodic reviews of the artifacts to ensure compliance with the data governance standards and policies
  • Participate in a variety of activities related to data governance, data strategy implementation, data modeling, data requirements, risk assessment, identification of data challenges, modeling, data manipulation, and/or requirement elicitation

Location: Remote
Will need to come into the office as needed up to 10% of the time for meetings and training
21-00303
Technical Writer

TM Floyd & Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY
AAP, EEO

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