Sr. Business Systems Analyst

Job Number:

21-00508

Location:

Columbia, SC

Onsite Flexibility:

Onsite

Job Description

Qualifications:

  • Ability to obtain a low-level U.S. security clearance, which requires a thorough background screening and U.S. citizenship
  • Bachelor’s or associate degree (plus 2 years of experience) in computer science, IS, or job-related field OR equivalent work experience
  • 8 years of experience in IT business analysis
  • 8 years of experience in healthcare, insurance, and/or another industry-appropriate environment
  • 4 years of Salesforce experience (design, configuration, maintenance)
  • 2 years of experience in requirements gathering
  • Excellent presentation skills
  • Excellent customer interfacing experience/relationship development skills
  • Excellent written & verbal communication skills
  • Ability to market the organization, services, and software as solutions

Responsibilities:

  • Interview customers to identify system needs
  • Document user needs to identify systems impacted by necessary changes
  • Perform usability studies to recommend user interface and reporting changes
  • Monitor and interpret mandates to identify additional process or system functionality or changes necessary
  • Actively resolve day-to-day technology needs of the business unit with a focus on the analysis of processes— dissecting problems and suggesting solutions, including complex systems process analysis, design, and simulation
  • Leverage knowledge of existing solutions and business support improvements, as well as industry requirements to identify, propose, and influence customer business solutions
  • Develop and maintain relationships with internal and external customer management, testers, and users, as well as vendor staff and management
  • Facilitate communication between business units and technology team to negotiate agreements and commitments
  • Assist in the business process redesign and documentation as needed for new technology
  • Participate in continuous review and update to ensure that processes meet changing business unit conditions

Location: Columbia, SC
Position is currently remote but will be onsite when office opens fully.
21-00508
Sr. Business Systems Analyst

TM Floyd & Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY
AAP, EEO

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