Cloud Operations Engineer

Job Number:

21-00519

Location:

Remote

Onsite Flexibility:

Remote

Job Description

*Remote Opportunity*

Qualifications:

  • Must be US citizen or Green Card holder
  • Hands-on experience with multiple, diverse technologies, and processing environments, including but not limited to, system and network administration, 24×7 intervention on internet and SaaS products, and remote troubleshooting in a hosted cloud environment
  • 5 years of experience in a Linux and Windows environment
  • Experience with cloud computing stacks, such as AWS or Azure
  • Thorough understanding of networking concepts and internet protocols
  • Experience with modern DevOps engineering practices
  • Experience running Kubernetes in production
  • Versed in infrastructure and configuration as code practices using technologies like Terraform, CloudFormation, Ansible, etc.
  • Proficient in scripting and developing automation in Python, Bash, PowerShell, or similar programming languages
  • Used to keeping everything you do in source control and automating any task you must do more than once
  • Comfortable operating in environments subject to regulatory, compliance, and risk-based security requirements
  • Enthusiastic about cutting-edge technologies and fresh challenges that come with them
  • Possess a service and customer-oriented mindset
  • Possess excellent written and verbal communication skills
  • Able to work within a team and independent with equal success
  • Working knowledge of ITIL and ITSM frameworks
  • Willingness to work in a fast-paced environment

Responsibilities:

  • Operate, monitor, automate, scale, and maintain high availability of products, running in a hybrid on-prem and AWS cloud environment
  • Work with a team to establish service-level objectives and monitor to ensure the objectives are met
  • Improve process and tooling of automation, monitoring, scaling, performance, etc.
  • Troubleshoot infrastructure and application issues and work with the development team to resolve issues
  • Identify and improve on possible points of failure in the infrastructure/applications
  • Execute automation for known cloud operations tasks and create new automation for new situations or issues you encounter; automate everything
  • Facilitate blame-free, root cause analysis meetings in the event of a production systems incident so that the team can learn from mistakes and improve systems and runbooks
  • Participate in stress, security, and performance testing
  • Plan and perform security patches on applications and underlying infrastructure
  • Help secure data and access policies to reduce risk
  • Participate in the team’s production via on-call rotation

Location: Remote
21-00519
Cloud Operations Engineer

TM Floyd & Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY
AAP, EEO

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