Implementation Delivery Director (Claims/Pricing)

Job Number:




Onsite Flexibility:


Job Description

*Remote Opportunity*

  • Bachelor’s degree in business, finance, marketing, information systems, or a similar field OR equivalent work experience
  • 10 years of experience managing cross-functional teams
  • 5 years of experience in a leadership role
  • 5 years of experience successfully managing large programs or implementations
  • Extremely strong implementation delivery director experience with claims knowledge, specifically with claims and Pricer implementation experience
  • Strong customer-facing¬†skills
  • Experience with and ability to lead and direct large-scale complex implementations, must be proven, and have notable experience to discuss
  • Ability to compare data from multiple sources to draw conclusions
  • Ability to identify and analyze issues, problems, risks, opportunities, and evaluate consequences
  • Effective decision-making skills
  • Solid problem-solving skills, including root cause analysis and corrective actions
  • Effective communication skills, both verbal and written, including the ability to communicate appropriately across all levels of an organization
  • Ability to develop effective working relationships with customers, stakeholders, or vendors
  • Knowledge of implementation office processes
  • Knowledge of project management system


  • Manages a team of resources to include conducting talent acquisition activities, coaching and/or mentoring, and identifying training requirements for associates
  • Serves as the single point of contact for assigned plan implementation activities/deliverables, including program plans/processes, discovery, requirements, design, build, organizational readiness, deployment, and any dependency projects throughout the implementation life cycle
  • Manages the delivery of services for areas of accountability to meet business and customer needs/expectations
  • Leads and influences a diverse group of resources to achieve project deliverables to ensure the entire implementation is within scope and budget
  • Provides input for implementation standardization and uses proven processes and standards in a consistent manner in order to provide a more consistent customer experience with implementations

Location: Remote
Must be located in the Central or Eastern US time zone.

Implementation Delivery Director (Claims/Pricing)

TM Floyd & Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY

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