Technical Writer

Job Number:

21-00636

Location:

Remote

Onsite Flexibility:

Remote

Job Description

*Remote Opportunity*

We’re seeking an experienced Technical Writer to carry out the following responsibilities:

  • Work with product managers, product marketing, and engineers to produce and maintain world-class documentation, including operational guides, risk and control manuals, and code and platform documentation (stored procedures, embedded logic, hard-coded data and reference data, business lineage documentation)
  • Build and maintain metadata management documentation and client aids that support end-to-end life cycle documentation and the ongoing maintenance and management of the documents and the data assets
  • Learn complex concepts and communicate the information in a way that is engaging and understood by users
  • Gather customer feedback on documentation to improve usability
  • Independently gather information from subject matter experts to develop, organize, and write standards, procedure manuals, technical specifications, and technical process documentation
  • Develop content with a consistent and cohesive voice across all documentation
  • Partner with learning and development to ensure course content accurately represents process and business expectation of how processes and technology should be represented
  • Work with development, application, and product leads to identify all documentation repositories, revise and edit as needed for information management and governance, and coordinate storage and reviews
  • Maintain a comprehensive library of technical terminology and documentation
  • Help write narratives for and maintain systems maps that represent data flows and integration
  • Partner with business owners of data and other team members of the office of data management to gain business alignment and promote full engagement and participation in data governance efforts
  • Participate in technical and business data process modeling sessions and documentation
  • Assist the enterprise data director in driving Office of Data Management initiatives towards implementing data governance
  • Ensure all data management artifacts are maintained and requests are monitored

Location: Remote
21-00636
Technical Writer

TM Floyd & Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY
AAP, EEO

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