Business Analyst

Job Number:



Columbia, SC

Onsite Flexibility:


Job Description


  • This job does require COVID-19 vaccination to comply with Executive Order 14042
  • Bachelor’s degree in any major
  • 4 years of business systems analysis, research, and/or customer support experience
  • 4 years of experience with Microsoft Office tools
  • Comprehensive knowledge of business support and systems concepts
  • Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to management, peers, and the business units
  • Strong leadership and interpersonal skills
  • Strong analytical and conceptual skills
  • In-depth understanding of user acceptance test plans and test matrices, project plans, and scope and design documents
  • Comprehensive understanding of how projects and implementations affect an organization and can successfully link it to business processes
  • Strong knowledge of mainframe electronic data processing system change methodology


  • Develops detailed test plans and documents test data based on specifications
  • Conducts testing and relays results
  • Guides less senior analysts with testing activities
  • Defines and analyzes quality assurance metrics, such as defects, counts, test results, and status, to ensure work is free of errors
  • Participates with other areas on special projects and committees to improve testing quality
  • Works with other areas to update desk procedures impacted by change sheets/projects
  • Reviews system enhancements/changes and identifies issues to the standard system and other processing components
  • Updates and reviews any changes to the reference files
  • Acts as a facilitator or leader for business/contract mandates and on moderate to large projects
  • Objectively evaluates the activities and systems within specific area for process evaluation and makes recommendations for simplification
  • Interviews management and department personnel to reevaluate workflow processes
  • Maintains accurate documentation for external users
  • Writes procedures and documents customer requirements
  • Guides coworkers in problem resolution related to documented procedures as well as various systems and/or connectivity issues
  • May approve or review recommendations from less senior analysts
  • Prepares verbal and written communication regarding changes, procedures, projects, implementations, etc.
  • Ensures the communication process between the user and the shared system maintainer(s) is positively maintained and occurs on a frequent basis
  • Attends designated weekly workgroup calls
  • Completes necessary reporting for analysis using applicable programming, software, and/or reporting tools

Location: Columbia, SC
Business Analyst

TM Floyd & Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY

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