Workstation Support Analyst

Job Number:

21-00698

Location:

Columbia, SC

Onsite Flexibility:

Onsite

Job Description

Qualifications:

  • This job does require COVID-19 vaccination to comply with Executive Order 14042
  • Ability to obtain a low-level U.S. security clearance, which requires a thorough background screening and U.S. citizenship 
  • Associate degree in computer science, information technology, or other job-related field OR equivalent experience
  • 2 years of technical operations support experience
  • Good driving record (could be required to drive a company vehicle)
  • Must be able to lift and carry up to 75 lbs.
  • A+ certification

Responsibilities:

  • Monitors/updates dispatch system and works incoming tickets as assigned
  • Provides troubleshooting, technical support, and development of end-user guidelines
  • Configures, installs, monitors, and maintains IT users’ workstation software and hardware
  • Ensures proper backing up of data from user workstations and that tools and equipment are licensed and approved by purchasing
  • Ensures proper configuration and adherence to security configurations and settings
  • Tests, troubleshoots, maintains, modifies, validates, and documents application packages
  • Documents configurations and standards so that colleagues can reference similar issues and improve resolution time
  • Assists other departments as needed to resolve issues
  • May perform administrative tasks, such as reporting, ordering replacement parts, and tracking status/inventory of items
  • Keeps apprised of new technologies related to workstation support procedure

Location: Florence, SC
100% onsite

21-00698
Workstation Support Analyst

TM Floyd & Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY
AAP, EEO

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