Banking Instructional Designer/Technical Writer (3-Month Contract)

Job Number:




Onsite Flexibility:


Job Description

Remote Opportunity!

  • 2-4 years of experience as an instructional designer in the banking/financial industry
  • Proficient in:
    • Word 2016 and ability to apply Word styles and templates to existing drafts
    • PowerPoint
    • Visio
    • Snagit
    • Creating infographics/workflows
    • Creating scenario-based participant guides
    • Using naming conventions when saving working copies and drafts
  • Knowledge of the mortgage origination process and/or loan operations
  • Intuitive and resourceful to research complex product information and create simple, polished, and engaging content
  • Previous experience writing documentation and materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for detail


  • Experience with Encompass
  • Experience with MadCap Flare


  • Develop user-friendly comprehensive documentation that meets organizational standards
  • Develop and create the following materials for Encompass persona roles:
    • PowerPoint decks
    • Facilitator guides and matching participant guides
    • Practice session guides
    • Job aids
    • Process maps/workflows for current state to target state

Location: Remote
Banking Instructional Designer/Technical Writer (3-Month Contract)

TM Floyd & Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY

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