Sr. Client Advocate

Job Number:



Hybrid in Columbia, SC

Onsite Flexibility:

Onsite, Remote

Job Description

Location: Hybrid schedule in Columbia, SC — will need to come onsite 1 day/week.

  • Bachelor’s degree, or 4 years of job-related work experience OR 2 years of job-related experience plus an associate degree in any major
  • 7 years of IT-related experience to include experience in client relationship management, IS marketing, and process/product improvement
  • Strong technical knowledge along with strong analytical and conceptual skills
  • Strong customer relations experience
  • Understanding of information systems, business processes, and the key drivers and measures of success for the business unit and the organization
  • Understanding/knowledge of technological trends used to bring solutions to business units
  • Strong business analysis experience across multiple lines of business
  • Strong LOB experience to include working closely with IT in the development/implementation of systems
  • Demonstrated competency in strategic thinking with strong abilities in client management and relationship building/management along with a service attitude
  • Demonstrated competency in management of resources to meet goals and multiple projects
  • Participation on multidiscipline, high-performance work teams
  • Ability to negotiate terms and scope of work documents


  • Responsible for establishing, building, and maintaining sustainable client relationships
  • Ensures appropriate client communication, client focus, and client control of priorities by coordinating with client organization at strategic, tactical, and operational levels
  • Works with customer to identify opportunities for innovation, cost reduction, improved efficiencies, and business challenges
  • Acts as liaison between department and leadership for assigned business units
  • Ensures that design and integration of proposed system, software, and hardware solutions leads to development and growth of the business through effective use of technology
  • May participate in training and development of staff
  • May assist department managers in day-to-day operations of department

Vaccine Mandate: This job does require COVID-19 vaccination to comply with Executive Order 14042

Location: Hybrid schedule in Columbia, SC — will need to come onsite 1 day/week.

Sr. Client Advocate

TM Floyd & Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY

Job Application

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