Director of Application Support (Banking)

Job Number:



Columbia, SC

Onsite Flexibility:


Job Description


  • Bachelor’s degree in computer science or related field or an equivalent combination of education, training, and experience Microsoft Office, Oracle, Microsoft SQL server, and/or SQL database administration certifications preferred
  • 7 years of experience with database operations
  • 4 years management of a financial industry technology department
  • Advance experience with Client DNA core system operation
  • Experience with Fiserv DNA


  • Works with product owners to align systems with overall credit union strategy
  • Develops, deploys, and supports systems through the entire life cycle
  • Diagnoses incidents/problems involving core application technology and configurations
  • Works closely with other business units to design, train, and implement system enhancements or releases of assigned software platforms
  • Works collaboratively with management team to design process, workflows, and functional components to improve efficiencies and recommend improved utilizations of assigned applications
  • Maintains a working relationship with product owners to ensure systems under management are meeting organizational strategic objectives
  • Works with business units to ensure proper change management as they relate to existing workflows, processes, and member journeys
  • Provides day-to-day operations and administrative support of the Client DNA system, SAF/API, and other middleware systems outside of DNA, which include but are not limited to the Nautilus document management system, OpenCheck RDC, Client cView, and the Automic Workflow Automation job scheduler
  • Ensures duties performed follow all security, audit, regulatory compliance, information security, customer privacy, and secrecy act/customer identification program policies and procedures
  • Manages application security administration, aligning business roles to application access through roles
  • Works with approvals, menus, functions, user, and group profiles
  • Maintains standards documentation, including security, integrity reports, and system controls in accordance with policies, regulations, and control requirements
  • Works with report writers to ensure timely report generation and system availability
  • Works with training to ensure all new system features and functionality are properly trained and documented

Location: Columbia, SC

22-00581, Director of Application Support (Banking)

TM Floyd & Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY

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