Workstation Support Analyst

Job Number:

22-00597

Location:

Columbia, SC

Onsite Flexibility:

Onsite

Job Description

Qualifications:

  • Ability to obtain a low-level U.S. security clearance, which requires a thorough background screening and U.S. citizenship
  • Associate degree in computer science, information technology, or other job-related field, or 2 years of job-related work experience, OR 2 years of technical operations support experience
  • Ability to provide consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software
  • Ability to provide on-the-spot training to users
  • Understands operating systems imaging concepts
  • Ability to make recommendations on selection of hardware and software products to address business requirements
  • Familiarity with computer and workstation equipment
  • Must be able to work in a fast-paced, multi-platformed environment, which may require action and response 24×7 to support the technical business needs of the customer
  • Must be able to transport items up to 30 lbs. and/or 70 lbs. on occasion

Licenses and Certificates: 

  • A+ certification preferred

Responsibilities:

  • Configure, install, and maintain desktop software and hardware
  • Provides technical support and guidance to users
  • Monitors/updates dispatch system and works incoming tickets as assigned
  • Provides troubleshooting, technical support, and development of end-user guidelines
  • Configures, installs, monitors, and maintains IT users’ workstation software and hardware
  • Ensures proper backing up of data from user workstations and that tools and equipment are licensed and approved by purchasing
  • Ensures proper configuration and adherence to security configurations and settings

Vaccine Mandate: This job does require COVID-19 vaccination to comply with Executive Order 14042

Location: Columbia, SC

22-00597, Workstation Support Analyst

TM Floyd & Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY
AAP, EEO

Job Application

  • Drop files here or
    Accepted file types: pdf, doc, docx, pages, Max. file size: 10 MB, Max. files: 2.
    • This field is for validation purposes and should be left unchanged.