Senior System Support Technician

Job Number:

22-00670

Location:

Columbia, SC

Onsite Flexibility:

Onsite

Job Description

Qualifications:

  • Bachelor’s degree in computer science, information technology or other job related degree, or 4 years of job related work experience OR 2 years of job related experience plus an associate degree in computer science, information technology, or other job related degree
  • Comprehends basic data storage techniques, basic database philosophy, database management, and simple programming techniques
  • Understands the requirements for maintaining production systems and the effect of program changes
  • Understands how to use structured techniques in new program development
  • Understands the development, quality assurance, and integration methodologies
  • Good communication and interpersonal skills
  • Ability to work well under pressure and as part of a team
  • Pays attention to detail
  • Basic knowledge of relevant operating systems, programming languages, and/or development/productivity tools, and their usage in the company

Responsibilities:

  • Works as a support technician to troubleshoot tickets for our web-based applications
  • Researches and  tracks issues as they arise
  • Reproduces and tests issues before and after they are fixed
  • Works with developers and customers as needed
  • Documents outages and looking for trends/correlations in the data
  • Keeps work process documentation up to date
  • Produces monthly reports
  • Processes requests for account adds/modifications/terminations
  • Performs account recertification

Vaccine Mandate: This job does require COVID-19 vaccination to comply with Executive Order 14042

Location: Columbia, SC

22-00670, Senior System Support Technician

TM Floyd & Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY
AAP, EEO

Job Application