Sr. Client Advocate (Remote)

Job Number:

22-00893

Location:

Remote

Onsite Flexibility:

Remote

Job Description

Remote Opportunity!
Qualifications:

  • 7 years of IT-related experience to include experience in client relationship management, IS marketing, and process/product improvement
  • Familiarity with information security (i.e., multifactor authentication, NIST, etc.)
  • Security+ certification highly desired
  • Strong technical knowledge along with strong analytical and conceptual skills
  • Strong customer relations experience
  • Strong LOB experience to include working closely with IT in the development/implementation of systems
  • Demonstrated competency in strategic thinking with strong abilities in client management and relationship building/management along with a service attitude
  • Demonstrated competency in management of resources to meet goals and multiple projects

Education:

  • Bachelor’s degree OR
  • 4 years of job-related work experience OR
  • 2 years of job-related experience plus an associate degree in any major

Responsibilities:

  • Responsible for establishing, building, and maintaining sustainable client relationships
  • Ensures compliance with state regulations and guidelines
  • Ensures appropriate client communication, client focus, and client control of priorities by coordinating with client organization at strategic, tactical, and operational levels
  • Works with customer to identify opportunities for innovation, cost reduction, improved efficiencies, and business challenges
  • Acts as liaison between department and leadership for assigned business units
  • Ensures that design and integration of proposed system, software, and hardware solutions leads to development and growth of the business through effective use of technology
  • May participate in training and development of staff
  • May assist department managers in day-to-day operations of department

Vaccine Mandate: This job does require COVID-19 vaccination to comply with Executive Order 14042

Location: Remote

22-00893, Sr. Client Advocate

TM Floyd & Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY
AAP, EEO

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