Senior Telecommunications Technician (Onsite)

Job Number:

24-00159

Location:

Chesterfield, VA

Onsite Flexibility:

Onsite

Job Description

We’re currently hiring a Senior Telecommunications Technician for an onsite role based in Chesterfield, VA, but requires travel to various locations. If you’re looking for a new opportunity, apply today!

Key Responsibilities:

  • Maintain a high level of support and customer services to end users and projects
  • Maintain IST help desk and voice services request (SLA) service level agreements
  • Exhibit polite and professional communication via phone, e-mail, and mail
  • Perform basic operation, monitoring, troubleshooting, moves adds, and changes
  • Identify and resolve complex and basic communications problems
  • Install, test, and upgrade new and existing hardware/software
  • Review and recommend procurement of information technology equipment
  • Maintain the necessary security controls over software and PII
  • Conducts on-site surveys for wireline and wireless support activity or new construction
  • Diagnose and repair analog, digital, VOIP and SIP technologies

Skills & Qualifications:

  • Experience with:
    • Avaya Aura Core Solution components in a VM environment
    • Administering system manager, communication manager, and session manager
    • Communication manager feature description and implementation
    • Application enablement services, WebLM, and certificate management
    • Communications manager, branch gateways, and servers maintenance alarms
    • Branch gateways and servers maintenance procedures
    • Avaya site administration and IP office manager
    • Administering Call Management System (CMS) tagents & (CMS) supervisor

Location: Onsite in Chesterfield, VA.

The salary range for this position is $85,000 – $100,000. Actual compensation within that range will be dependent upon the individual’s skills, experience, and qualifications.

24-00159, Senior Telecommunications Technician

TM Floyd & Company is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

We offer a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY
AAP, EEO

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