Workstation Support Analyst

Job Number:

21-00197

Location:

Columbia, SC

Onsite Flexibility:

Onsite

Job Description

Qualifications:

  • Associate degree in computer science, information technology, or job-related field or 2 year certification from an approved vendor or tech institute OR extra 2 years of technical operations support experience or other job-related work experience
  • Ability to obtain a low-level U.S. security clearance, which requires a thorough background screening and U.S. citizenship
  • A+ certification
  • Must have good driving record
  • Must be able to transport items up to 30 pounds
  • Must be able to work overtime and possibly weekends as needed

Responsibilities:

  • Configures, installs, monitors, and maintains IT users’ workstation software and hardware
  • Ensures proper backing up of data from user workstations
  • Provides troubleshooting, technical support, and guidance to end users and less experienced personnel
  • Develops end-user guidelines
  • Tests and validates application packages
  • Troubleshoots, maintains, modifies, and documents application packages
  • Documents configurations and standards so that other staff can reference similar issues and improve resolution time
  • Assists other departments as needed to resolve issues
  • Keeps apprised of new technologies related to workstation support procedures
  • Completes project work and reporting tasks
  • Performs incoming work ticket dispatching/work queue monitoring
  • Keeps up with surplus or inventory and other administrative tasks

Location: Columbia, SC

Workstation Support Analyst

21-00197

TM Floyd & Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY
AAP, EEO

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