Sr. Client Advocate

Job Number:

21-00314

Location:

Columbia, SC

Onsite Flexibility:

Onsite

Job Description

Qualifications:

  • Bachelor’s degree or equivalent experience
  • 7 years of IT work experience in related field
  • 5 years of IT-related experience in one of the following: client relationship management, IT security, compliance, and/or process/product improvement
  • 5 years of client relationship management
  • Strong experience with Word and Excel
  • Exceptional communication skills and ability to communicate with all management levels
  • Understanding of information systems, business processes, and key drivers and measures of success
  • Strong business analysis experience across multiple lines of business
  • Effective problem-solving and conflict resolution skills
  • Ability to prepare and present formal presentations
  • Ability to work in a fast-paced environment
  • Ability to manage multiple tasks concurrently and prioritize work appropriately

Preferred:

  • CompTIA Security+ certification

Responsibilities:

  • Work with multiple small businesses and internal lines of business to review security posture, ensure compliance with federal/state regulations and internal security requirements, enforce security policy, provide general security support, and generate appropriate security reports
  • Schedule and facilitate security assessments, and track resolution of observations through closure
  • Assist with vendor/third-party security assessments
  • Provide support for security-related incidents
  • Provide internal customer steering support
  • Establish, build, and maintain client relationships
  • Ensure appropriate client communication, client focus, and client control of priorities by coordinating with the client organization at strategic, tactical, and operational levels
  • Work with customer to identify opportunities for innovation, cost reduction, improved efficiencies and business challenges
  • Acts as a liaison between department and leadership for assigned business units

Location: Columbia, SC
21-00314
Sr. Client Advocate

TM Floyd & Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY
AAP, EEO

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