Business Systems Analyst

Job Number:

21-00497

Location:

Nashville, TN

Onsite Flexibility:

Onsite

Job Description

Qualifications:

  • Bachelor’s or associate degree in business administration, computer science, or job-related field OR equivalent work experience
  • 4 years of IT business analysis experience
  • Must be able to work onsite in Nashville, TN

Preferred:

  • Medicare knowledge and experience

Responsibilities:

  • Develops detailed test plans and documents test data based on specifications
  • Conducts testing and relays results
  • Guides less senior analysts in testing activities
  • Defines and analyzes quality assurance metrics, such as defects, counts, test results, and status, to ensure work is free of errors
  • Participates with other areas on special projects and committees to improve testing quality
  • Works with other areas to update desk procedures impacted by change sheets/projects
  • Reviews system enhancements/changes and identifies issues to the standard system and other processing components
  • Updates and reviews any changes to the reference files
  • Acts as a facilitator or leader for business/contract mandates and moderate to large projects
  • Objectively evaluates the activities and systems within specific area for process evaluation and makes recommendations for simplification
  • Interviews management and department personnel to reevaluate workflow processes
  • Maintains accurate documentation for external users
  • Writes procedures and documents customer requirements
  • Guides coworkers in problem resolution related to documented procedures as well as various systems and/or connectivity issues
  • May approve or review recommendations from less senior analysts
  • Prepares verbal and written communication regarding changes, procedures, projects, implementations, etc.
  • Ensures the communication process between the user and the shared system maintainer is positively maintained and occurs on a frequent basis
  • Attends designated weekly workgroup calls
  • Completes necessary reporting for analysis using applicable programming, software, and/or reporting tools
  • Designs user area training as related to operations system changes

Location: Nashville, TN
Work is 100% onsite
21-00497
Business Systems Analyst

TM Floyd & Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY
AAP, EEO

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