EDI Operations Associate

Job Number:

22-00669

Location:

Columbia, SC

Onsite Flexibility:

Onsite

Job Description

Qualifications:

  • Associate degree in computer science, information technology, or other job-related field degree OR 2 years of technical operations support experience or other applicable experience
  • Experience with MS Office
  • Good organizational, judgment, customer service, and both verbal and written communication skills
  • Good spelling, punctuation, and grammar skills
  • Basic math and computer skills
  • Basic understanding of data analysis concepts
  • Ability to handle confidential or sensitive information with discretion

Responsibilities:

  • Processes written requests, manages logs supporting written requests and provides telephone support for first level calls
  • Assists team members with work functions
  • Provides telephone support and information via the info call tracking system, managing one or more customer service logs
  • Ensures timely and accurate completion of requests about electronic data interchange (EDI) products and services, utilizing a relational database for tracking purposes
  • Maintains expedient and accurate service levels in filling requests for EDI products and services

Vaccine Mandate: This job does require COVID-19 vaccination to comply with Executive Order 14042

Location: Columbia, SC

22-00669, EDI Operations Associate

TM Floyd & Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY
AAP, EEO

Job Application