Associate LAN Administrator

Job Number:

22-00750

Location:

Richmond, VA.

Onsite Flexibility:

Onsite

Job Description

Qualifications:

  • Must be a US citizen or Green Card holder
  • Previous helpline or customer service experience
  • Possess a broad understanding of customer needs and of how to meet those needs
  • Knowledge of software applications and hardware is desired
  • Ability to translate that knowledge gained by education and/or experience into benefits for the customers
  • Excellent communication skills
  • Excellent troubleshooting and problem solving skills
  • Must be an able listener

Preferred:

  • Experience with:
    • Windows 10
    • iOS
    • Knowledge of software applications and hardware

Responsibilities:

  • Communicates early and often with the customer, keeping them informed of the situation
  • Responds to multiple customer and employee/contractor requests or demands
  • Cooperates and works collaboratively towards solutions that generally benefit all parties and accomplishes company/group objectives

Location: Richmond, VA.

22-00750, Associate LAN Administrator

TM Floyd & Company offers a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY
AAP, EEO

Job Application