Infrastructure Engineer (Hybrid)

Qualifications:

• 5 years of production experience in Windows server administration
• 3 years of production on-prem virtualization experience (VMWare, Nutanix, etc.)
• Experience with:
  • Microsoft 365 (Exchange, SharePoint, and Azure) and on-prem Active Directory services
  • Backup and recovery of systems and data
• Proficient in scripting and developing automation in Python, bash, PowerShell, or similar programming languages
• Knowledge of networking and security principles
• Knowledge of Hypervisors like VMware, Hyper-V, Acropolis (AHV), and network virtualization
• Comfortable operating in environments subject to regulatory, compliance, and risk-based security requirements
• Familiar with industry operating systems (Windows and Linux) and middleware (app servers, web servers, databases, and others) services

Responsibilities:

• Operate, monitor, automate, scale, and maintain high availability of our products running in a hybrid on-prem & AWS (Amazon Web Services) cloud environment
• Continually improve processes, tooling of automation, monitoring, scaling, and performance using industry best practice
• Troubleshoot infrastructure and application issues, and work with the development team to resolve problems
• Identify and improve on points of failure and areas of improvement in the infrastructure and applications
• Participate in blame-free root cause analysis meetings in the event of a production-systems incident so that the team can learn from mistakes, improve our systems, and update or create run books
• Continuous review of infrastructure documentation and run books
• Plan and perform security patches on our applications and underlying infrastructure
• Participate in the team’s production on-call rotation

Location: Hybrid in Charlotte, NC.

22-00996, Infrastructure Engineer (Hybrid)